novus

Effective April 13, 2023

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://novusdigital.co/ (the “Site”).

At Novus Digital Solutions, LLC ("NDS" or “our” or “we” or “us”), we are committed to protecting your privacy. This privacy policy (this “Privacy Policy”) describes the personal information we collect about you, why we collect it, how we use and protect it, and when we share it with third parties. This Privacy Policy also describes the choices you can make about how we collect and use your information. This Privacy Policy covers any personal information we obtain whether through a website that NDS owns or controls (today or in the future), including https://novusdigital.co/ (collectively, our “Site”).

This Privacy Policy also governs the use of Personal Data we obtain from you from any third party site or application where we post content or invite your feedback or participation, including, but not limited to, TikTok, Twitter, Facebook, Instagram, LinkedIn, and Pinterest (“Social Media Platforms”). This policy does not apply to other websites which are linked to our Site. Please also be aware that our promotional partners, advertisers, and sponsors accessible through our Site are websites owned or controlled by independent third parties. We are not responsible for any actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing personal information to them.

What Personal Information Do We Collect?

When you visit our Site, we may collect certain information about your device, including information about your web browser, Internet Protocoladdress, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to our Site, and information about how you interact with our Site. We refer to this information as “Device Information.”

We may also collect information that your browser sends whenever you visit our Site or when you interact with our Site, such as your language preferences or the page you were visiting before you came to our Site. We refer to this information as “Log Data.”

When you make a purchase or attempt to make a purchase through our Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We refer to this information as “Contact Information.”

When we talk about “Personal Data” in this Privacy Policy, we are talking both Device Information, Order Information, and Contact Information.

We may create Anonymous Data from the Personal Data we receive about you and other individuals whose Personal Data we collect. Anonymous Data might include analytics information and information collected by us using cookies. We convert Personal Data into Anonymous Data by excluding information (such as your name) that makes the data personally identifiable to you.

How We Collect Information

We may collect Personal Data and Anonymous Data in multiple ways when you interact with our Site and our channels on any Social Media Platform, including when you:

• Request information;
• Sign up for our newsletter;
• Participate in NDS promotions;
• Purchase a product through our Site; and
• Participate in surveys, promotional offers, contests, or sweepstakes.

We also collect some information automatically when you visit or interact with our Site or our channels on any Social Media Platform. For example, when you visit our Site, your computer’s operating system, Internet Protocol address, access times, browser type and language, and the website you visited before our Site are logged automatically. We also collect information about your usage and activity on our Site.

We may collect Device Information using the following technologies:

• “Cookies” are small data files that are placed on your hard drive by a website and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org . Among other things, cookies help us improve our Site and your experience. We use cookies to see which areas and features are popular and to count visits to our Site. We may use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Site; and (2) third party cookies, which are served by our advertising partners and service providers, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.
• “Log files” track actions occurring on our Site, and collect data including your Internet Protocol address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse our Site. We may use web beacons on our Site or in our emails. We use web beacons to deliver cookies, count visits, understand usage, and to tell if an email has been opened and acted upon.
• Google Analytics. This Site uses Google Analytics, a web analytics service provided by Google, Inc., and in the future may use other similar sites or services (such sites or services, including Google Analytics, “Google”), to better assist NDS in understanding how our Site is used. Google will place cookies on your computer that will generate information that we select about your use of our Site, including your computer’s Internet Protocal address. The information will be transmitted to and stored by Google. The information will be used for the purpose of evaluating consumer use of our Site, compiling reports on Site activity for NDS use, and providing other services relating to Site activity and usage. Google may also transfer this information to third parties when required to do so by law, or when such third parties process the information on Google’s behalf. The use of cookies by Google is covered by Google’s privacy policy. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout.

How we use the information we collect

We use your Personal Data for the purposes described in this Privacy Policy, including to:

• Provide, maintain, and improve our Site;
• Provide and deliver the products and services you request;
• Process transactions and send you related information, including confirmations and invoices;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions, and requests and provide customer service;
• Communicate with you about special events, contests, programs, offers, surveys, and market research;
• Respond to your requests or inquiries;
• Send you promotional materials and other communications;
• Operate, evaluate, and improve our business;
• Personalize your experience;
• Protect against, identify, and prevent fraud and other unlawful activity, claims, and other liabilities; and
• Comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations, and our policies.

How we share information

We do not share your Personal Data with third parties other than as follows:

• Service Providers and Contractors. We may share your Personal Data with third parties who perform services on our behalf, including, but not limited to, payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may share your Personal Data with third parties to help us market to you if you have not opted out of such sharing.
• Corporate Restructuring. We may share your information in connection with or during negotiation of any merger, financing, acquisition, or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another.
• Other Disclosures. We may share your information: (1) to comply with laws or to respond to lawful requests and legal process, including to respond to requests from public and government authorities to meet national security or law enforcement requirements; (2) to protect the rights and property of NDS's agents, customers, members, and others, including to enforce our agreements, policies, and terms of use; or (3) in an emergency to protect the personal safety of NDS, its customers, or any person.

The aforementioned third parties are not authorized by WBK to disclose your information for any other purposes. NDS may disclose Personal Data if required by law or legal process.

How we protect information

We take reasonable measures to help protect Personal Data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from our Site may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to us or to any other party via the Internet. The security of your Personal Data is important to us. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

How long we keep information

We retain your Personal Data only for as long as necessary to provide you with our services and as described in our Terms of Use. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to protect our legal rights. We generally keep your Personal Data for the following time period: three years.

Opt-Out and Disabling Promotional Emails and Cookies

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your account or our ongoing business relations. You may also send requests about your contact preferences and changes to your information, including requests to opt-out of sharing your Personal Data with third parties by emailing us at info@novusdigital.co.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.

Third Party Sites and Services

Our Site may contain links to third party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. We do not control these third party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other service providers, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Data will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Site’s Terms and Conditions.

Children's Privacy

Our Site and channels on any Social Media Platforms are not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child has provided us with Personal Data, we take steps to remove such information. If you believe a child has provided us with information, contact us at info@novusdigital.co.

Your Rights and Choices

We offer you certain choices in connection with the Personal Data we obtain about you on our Site. To update your preferences, ask us to remove your Personal Data from our mailing lists or submit any other request, please contact us at the email provided in this Privacy Policy.

International Users

At this time, our Site is based in and primarily intended for residents of the United States. If you are not a resident of the United States, you may contact us at info@novusdigital.co if you have any questions or requests regarding your Personal Data.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at info@novusdigital.co. In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Data. To learn more about your California privacy rights, visit the California Consumer Privacy Act page on the California Office of the Attorney General website.

Also, please note that we have not yet developed a response to browser “Do Not Track” signals and do not change any of our data collection practices when we receive such signals. We will continue to evaluate potential responses to “Do Not Track” signals in light of industry developments or legal changes.

User Consent

You acknowledge that this Privacy Policy is part of the Terms of Use for your use of our Site and you agree that using our Site signifies your assent to NDS's Privacy Policy. You hereby consent to NDS collection, use, and sharing of your information as described in this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a notice on our Site, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or your privacy/security on our Site, please contact usby email at info@novusdigital.co (and include your name and address in the message), via the contact us page, or by calling us at (725) 250-1566.